Welcome to Summerland Optometry
For over 40 years, Summerland Optometry has been welcoming patients into our locally owned clinic. Our optometrists, Dr. Kimberley Goods, Dr. Amber Jeannotte and Dr. Nancy Friessen as well as our exceptional staff, take the time to connect with you on a personal level to ensure we are delivering the best service possible.
Our Mission Statement
“We strive to provide the highest quality of eyecare that exceeds our patient’s expectations in a friendly and compassionate atmosphere. We aim to continually evolve and innovate as new technology and research come out to stay current with our recommendations and educate our patients on the best products and services our profession has to offer.”
To make these values a reality, in addition to providing excellent primary care, we’ve expanded our services to offer an in-office Vision Therapy Program and a Speciality Dry Eye Treatment Clinic, which includes intense pulse light (IPL) and radiofrequency (RF) treatments.
Come see us at our spacious clinic downtown Summerland! Our wheelchair accessible clinic is designed to deliver excellent service to our South Okanagan community, from Peachland, Penticton through to Oliver, Osoyoos, Keremeos and Princeton.
What makes us different ?
From the moment you walk into our clinic, you will feel the difference. By being a smaller, independently run clinic, Summerland Optometry allows our doctors to work very closely with our staff, resulting in a unified delivery of services to our patients.
Dr. Grant Goods founded the practice in 1980 and retired in 2023 after 43 years of practice. Dr. Amber Jeannotte along with his daughter, Dr. Kimberley Goods, are very honoured to continue to run the practice providing high level optometric care.
Dr. Grant Goods dedicated his whole career evolving the practice into what it is today from the building design to the loyal patient base. Our goal is to continue to provide excellent care as a locally owned private practice.
Treating dry eye like never before!
We have a specialized dry eye clinic for patients who continue to suffer with dry eye symptoms. You are not alone and unfortunately, dry eye is a complex and multifactorial issue that can be a challenge to deal with. We offer personalized, noninvasive and efficient treatments that use state of the art technology. Intense pulse light (IPL) and radiofrequency (RF) aim to treat dry eye at the root of the problem
Vision Therapy
Vision therapy can be a very useful tool for patients struggling with numerous vision issues. These therapeutic exercises use movement, training and specialized tools to teach your eyes, brain and the rest of your visual systems to work together more effectively as a team. Strabismus, amblyopia, eye-tracking deficits, vision related learning difficulties and visual perception problems are some of the conditions that may be improved with vision therapy.
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Family Eye Care
Regardless of your age or physical health, it’s important for your entire family to have regular eye exams.
EYES EXAMINATION -
Focus on Eyeglasses
We carry the latest designer eyewear collections in a variety of styles, colors and materials.
EYEGLASSES -
Focus on Contact Lenses
Whether you wear daily, weekly or monthly disposables, or conventional (vial) lenses, check out our selection of lenses that fit your needs.
CONTACT LENSES
Insurance Plans
For those of you that have optical insurance: this is a friendly reminder to contact your insurance provider(s) before your scheduled appointment(s) to ensure you have expected coverage for your planned exam and eyewear.
Optical insurance plans generally run on a typical calendar year and frequency limitations vary with policy. Recalls are not generated based on policy coverage, but rather doctor recommendation and medical necessity.
We ask that patients are aware of their plans and coverage limitations as we are unable to monitor usage on patient’s behalf. The majority of optical insurance providers will send their communications to their plan members and not the optometry office. Please call our office if you have any questions about the date of your last billed exam
Thank you in advance for your attention to these details.
We can request direct payment from the following plans:
What Our Patients Are Saying...
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"I was really pleased at the professional and yet friendly attitude of the whole experience. It had been 15 yrs since I had visited an optometrist and was thrilled at how I was treated. To be told I didn't need glasses was a shock, I expected the push to buy glasses. I was informed of my particular problems and felt safe when I was told "we will monitor and keep track of what is happening" Every staff member I met in 2 appointments were friendly, professional and pleasant. Cudos, you have a patient for life. “
Bev M.Latest Review
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"This was my best eye exam and purchase so far. Other places I've felt rushed out. It was nice to have proper help from your staff with picking out glasses and sunglasses.“
Josh K.Google Review
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"not only do I enjoy my visits, but my 6 year begs to go. They are fantastic with children. Best eye doctor I've ever had, both Dr Kim Goods and Dr Grant Goods. Highly recommend.“
cfcjen Google Review
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"I so appreciated the quick response of the the Summerland Optometry team to fit me in early for the emergency eye examination. Great team work!
The thorough and very professional attention by Dr. Grant Goods was most appreciated. As well as the rapid booking of the Ophthalmologist in Penticton.“
Peter FGoogle Review
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"Recently moved to area so in look of a good Optometrist due to family genetic issues with eyes..found everyone as the clinic to be very friendly and professional..I was pleased with the thoroughness of the appointment at each level from Receptionist to Dr. Kimberly Goods and staff in between..“
Cheryl K Google Review
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"The staff here make you feel like a longtime friend, and go above and beyond to help choose your new glasses frames. A lovely experience and I highly recommend going to see Dr Goods!“
Stacey C Google Review
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"The staff and office are very professional. Dr. Goods was thorough and attentive to my vision concerns. He spent a lot of time with me and explained things in detail. Highly recommend his office for optometry. He has been my Dr. for 10+ years.“
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The information below applies to all the information contained on the summerlandoptometry.ca Website.
The users of this Website agree to comply with the terms set out below.
TERMS OF USE
Summerland Optometry owns and operates a Website at summerlandoptometry.ca (hereinafter referred to as the “site” or “Website”). Summerland Optometry® trademark except as otherwise noted on the site, which is accessible to all users (hereinafter referred to as the “user” or “users”). Refrain from using this Website unless you agree to comply with the conditions.
RISKS ASSOCIATED WITH INFORMATION
Information on this Website is intended for informational purposes only and has no contractual value. Summerland Optometry reserves the right to modify the content of this site. At any time, without prior notice. Summerland Optometry assumes no liability for errors or omissions in the content of this Website or for information reliability or completeness of said information.
Information published on this Website is based on marketing, statistical or commercial services or other sources the Summerland Optometry considers reliable and are the sole responsibility of their authors and not of Summerland Optometry. We do not assume any liability for the accuracy or completeness of said information and in no circumstance should this information be regarded as such. Opinions and information as presented on this site reflect our position as of the date of publication and are subject to change without notice.
UPDATING OF THE WEBSITE UNDER THE RESPONSIBILITY OF Summerland Optometry
Summerland Optometry, its employees and directors will not be liable for damages incurred as a result of the information published on this site, for the views and advice published, expressed or implied regardless of its nature.
Summerland Optometry expressly refuses any and all responsibility for the manner in which the user of the site may use the information contained, in any decisions that may be made and in the actions that may or may not be taken based on said information.
COPYRIGHT PROTECTION
Presentations made and contained on this site are the intellectual property of Summerland Optometry. Reproduction in whole or in part of this site on any other medium in prohibited without the express permission of Summerland Optometry.
User may solely use the information contained on this site for personal use. Reproduction in whole or in part of said information on paper may only be performed for personal use. Said information is not to be copied, distributed or transmitted to third parties nor may it be inserted in a document or other medium.
HYPERTEXT LINKS
The links to external Websites and their content shall not be prejudged and Summerland Optometry will in no way be held responsible for any direct or indirect prejudice that may result from gaining access to and usage of said sites.
CONFIDENTIALITY
Summerland Optometry draws the attention of the user to the fact that all communication transmitted through this Website remains in the public domain and not the private domain. OSI cannot accept responsibility for the security of the transmission of information.
The confidentiality and integrity of the information circulating over the internet cannot be ensured. Summerland Optometry cannot accept responsibility in the case that data contained on this site is intercepted.
Summerland Optometry site uses cookies. These cookies are small text files saved on the hard disk of a user's computer. These files are completely harmless and cannot contain viruses. These cookies are used to analyze visits to the site. Summerland Optometry calls upon Google Analytics to help track how users use the site. The number of visitors, path taken to access the site and length of each visit are measured. The cookies cannot, in any way, identify the user. All data is completely anonymous and compiled solely for the purpose of improving the site and tailoring the content to the needs of its visitors.
The person responsible for the protection of personal information is the owner of : Summerland Optometry
VIRUSES AND TECHNICAL GLITCHES
Summerland Optometry makes no representations that the content of this site is free of infections, viruses, worms, Trojan horses and/or other codes with contaminating or destructive properties. It is the user's responsibility to take protective measures.
Summerland Optometry DECLINES ALL RESPONSIBILITY IN THE EVENT OF ANY INTERRUPTION OR NON-AVAILABILITY OF THE SERVICE
Under no circumstances shall Summerland Optometry be held responsible for transmission errors of any sort, such as loss of or damage to data, or changes of any type whatsoever, including direct or indirect damage resulting from the use of the services provided on this site.
JURISDICTION
This Agreement shall be governed by and construed in accordance with the laws of the province of British Columbia.
Any dispute arising of this Agreement shall be brought before the court in the judicial district of
Summerland Optometry's head office.
Address:
13225 N Victoria Road
Summerland, BC
V0H 1Z0;
Tel: 250 494-9266.
PUBLISHING FIRM
Summerland Optometry
13225 N Victoria Road
Summerland, BC
V0H 1Z0
Tel: 250 494-9266
Acceptance of the Privacy Policy
Thank you for visiting summerlandoptometry.ca (the “Website”), provided to you by Summerland Optometry (“We”). We respect the privacy of every individual who visits the Website and are sensitive to privacy issues on the Internet. We believe it is important that you know how we deal with information received about you.
This privacy policy (the “Privacy Policy”) explains how we collect, use, disclose, and protect the personal information of our customers and Website users ("you"), describes the types of information we may collect from you or that you may provide to us, and our practices for collecting, using, maintaining, protecting, and disclosing that information. The Website is for general audiences and is not specifically targeted to or intended for use by children.
We will only use your personal information in accordance with this Privacy Policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes. Privacy laws in Canada generally define "Personal Information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.
By accessing or using the Website, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as set out in this Privacy Policy. We may modify or update this Privacy Policy from time to time; if we change this Privacy Policy in a manner that materially impacts your privacy rights, we will provide a notice to you. Your continued use of the Website or our services after any modification to this Privacy Policy will constitute your acceptance of such modification. However, when required by law, we will confirm your consent to the revised Privacy Policy terms. This Privacy Policy is incorporated into and considered a part of the Website Terms and Conditions of Use, located here
What information we collect
We collect and use several types of information from and about you, including:
- Personal Information, that we can reasonably use to directly or indirectly identify you, such as your full name, email address, telephone number and any other identifier we may use to contact you online or offline.
- Non-personal information is information that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from Personal Information. For example, we may aggregate Personal Information to calculate the percentage of users accessing a specific Website feature.
How we collect the information
Information You Provide to Us
The information we collect directly from you may include:
- Communicating with us: When you contact us about a customer service issue, Vision Entrepreneur services or to make other inquiries, we collect the content of those communications, as well as your full name, clinic name, email, phone number, city, province, and any additional information that allows us to answer your request.
Information We Collect While You Interact With Us Through Cookies and Other Automatic Data Collection Technologies
- Refer to Cookie Policy (here)
Information We Collect About You From Third Parties
- Refer to Cookie Policy (here)
How we use your information
We use your information, including your Personal Information, to manage our business and to maintain and develop commercial relationships with you. We will collect, use, and disclose such information only to the extent that is necessary for those purposes.
We use information that we collect about you or that you provide to us, including any Personal Information:
- To provide you with information, products, or services that you request from us.
- To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
- To improve the Website, products or services, marketing, or customer relationships and experiences.
- To allow you to participate in interactive features, social media, or similar features on the Website.
- To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
How we share your information
We will not rent or sell your information to third parties without your consent. We only share your data as specifically provided in this Privacy Policy.
Other Disclosures
In addition to any disclosure you may have consented to or permitted under the terms of this Privacy Policy, we may transfer your data, including Personal Information to third parties in the following limited circumstances:
- information you expressly consent to be shared;
- when relating to anonymized information (individuals cannot be identified by it);
- when you decide to make the information indexable by search engines, to share or to distribute the information to people or otherwise to make it available to the public;
- to satisfy any applicable law, regulation, legal process or enforceable governmental request within or outside your country of residence when we have a good faith belief that the law requires it;
- to enforce this Privacy Policy, the Terms, or an agreement, including investigation of potential violations thereof;
- to detect, prevent, or otherwise address fraud, security or technical issues, or protect the operations or you;
- to protect our rights, property or safety as well as yours, the public, or others;
- in connection with an acquisition, merger, change in control, debt financing, reorganization, sales of assets, bankruptcy or other change of our corporate structure or status; or
- as necessary in connection with the performance of requested services or solutions, or as otherwise appropriate in connection with a legitimate need.
How we store and secure your information
Information Security
We are committed to protecting the confidentiality, integrity, availability and privacy of your Personal Information. We have put appropriate physical, technological and procedural security measures in place designed to help prevent your Personal Information from being lost, used, modified or accessed in an unauthorized way, or improperly disclosed. Examples of such measures include restricted access to offices, training of personnel, using passwords and well-defined internal policies and practices. We also use encryption technology and Secure Socket Layers ("SSL") in all areas of the Website where your personal account information is required.
In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need-to-know. They will be required to process your Personal Information only on our instructions and they are subject to an obligation of confidentiality. Our service providers are required to maintain adequate security protections in place designed to help safeguard your Personal Information and are not permitted to use it for any purpose other than fulfilling services to us.
If you have any questions about securing your personal data, please contact us in accordance with the “How to Contact Us” section below.
Information Retention
We will retain your Personal Information for as long as it is needed:
- to provide the products and services that you have requested;
- to communicate with you about a purchase or a request you have made to us;
- to manage your choices and rights you have exercised pursuant to this Privacy Policy;
- to comply with our legal and regulatory obligations and to demonstrate compliance,
- to resolve disputes and to enforce our rights and agreements.
We may retain non-personal information that has been sufficiently aggregated or anonymized for a longer period.
Once the retention period is over, we will dispose of your Personal Information as provided for in our internal data retention and disposal policy.
Where We Store Information
We use facilities operated by "Amazon Web Services" and located in Canada as our information storage and processing infrastructure. Our service providers can also, from time to time, store your Personal Information in accordance with purposes outlined in this Privacy Policy.
How to contact us
If you have any questions about this Privacy Policy, you can contact us at 250 494-9266.